We’re deeply investigating the issues with rentals with REC, aUEC purchases, and the disappearance of them in PU / Arena Commander, etc. We welcome your reports and are shouting out for info, screenshots, videos, and every bit of info you can help provide.
What We Know
- Normal logout
- Client crash to desktop
- Timeout close in game
- Insurance claim after ship destruction
What We are Seeking
We welcome screenshots and info to this thread and reports pushed to Issue Councils.
- When did items go missing in-game?
- Did you lose the items moving between PU and Arena Commander, and back again?
- Did you try logging out and back in between purchase and trying to add to load out?
- Did they disappear right after purchase, log out, log in, and trying to modify your ship?
Issue Council Links
Add reports to the IC that best fits your situation.
- Older issue: https://robertsspaceindustries.com/community/issue-council/star-citizen-alpha-3/STARC-45604-Missing_Rec_Weapons
- ROM Missing in Arena Commander after PU death/claim: https://robertsspaceindustries.com/community/issue-council/star-citizen-alpha-3/STARC-55271-Weapon_ROMs_missing_from_Arena_Commander_ship_customization_after_insurance_claim_in_PU
- Reward weapon missing – not a rental/uec but rewards – https://robertsspaceindustries.com/community/issue-council/star-citizen-alpha-3/STARC-55651-randomly_lost_personal_weapons